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I booked a hotel in Abudhabi on 1/5/19. I filled up all my details through online and paid by credit card.

I received the money was deducted in my phone. So i was waiting for my booking id and the conformation from them but didn't happen. So I tried to call them and send mail regarding on my booking conformation none replied. I cant wait them because it was already midnight so I went other hotel to stay.

After that I send so many mail to return back my money now they are asking me they need booking ID which I didn't received some mail they are asking my email which doesn't match on the booking, some mail the property name and the date of stay and so on.... Since that day I was sending 2/3 mail only for them they are asking same questions. Even I attached the screen shot of my credit card where money was deducted which it wasn't enough proof for them.

So now I *** can only tell 100% guaranteed this company is open to steal money from public. I suggest to everyone not to use this site to book any hotel you will face another unnecessary headache.

this site must be band the the owner must be investigate by CBI. *** *** *** *** ***

Reason of review: Poor customer service.

Preferred solution: Full refund.

Agoda Cons: Worst experience in my life with a online booking hotel, Must worse site for booking spoil my time and money.

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