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Thanks agoda philippines,we book our our thru agoda in germany our hotel in manila for total of 5nights and 7nights in palawan, we had encounter very bad service (hotshower not functioning and aicondition always of in the mid of the night or early morning) dirty beach wich we cannot swim, plus rude attitude of Cooper beach resort's filipina owner in palawan that made us decide to leave the place after 3night. After several callis and reporting the incedents agoda philippines had understand and apologize for that stressed we had in middle of our vacation and refunded us our payments and we had book also our new hotel thru agoda ...

Review #1063221 is a subjective opinion of a user.

PRODUCT OR SERVICE Agoda Customer Care
Reason of Review / Monetary Loss Good customer service / Not specified
Preferred solution Not specified

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